DESK ENGINE v0 · WE RETURN CALLS
The receptionist's brain — script, guardrails, lane triage. No telephony yet. Browser voice = stand-in for production voices.
Test callers
Each persona exists to break ONE thing. Auto-run them; then use free-say mode and try to break it yourself.
The call
No caller STANDBY
Pick a test caller on the left, or type below to play the caller yourself.
Live ticket + guardrails
Desk ticket Untriaged
Caller
Callback #
Area
Job
Urgency
Photos
// guardrail + triage log